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Products - General questions

sosoonestopshop provides data sheets for all products in our virtual sosoonestopshop showroom, where you can find all relevant data about (packaging) dimensions, weight, material, color codes etc. Data sheets

You can find a list of all available spare parts in our price list including item number and price. To find the latest version of our pricelist in your local currency, visit our digital showroom: Pricelist

All available maintenance guides and mounting instructions are ready for you in our digital showroom: Technical documentation

All available maintenance guides and mounting instructions are ready for you in our digital showroom: Technical documentation

Delivery Tme & Tracking

The latest information about freight charges, sorted by country, can be found in our price list. The freight will be calculated as a percentage of the total net order value. Please note that there is a minimum freight fee of 10 $ per order. 

In the unfortunate event that your order will be delayed, we do our best to inform you in time. You will receive an alteration notification via email together with the updated estimated ship date on the order confirmation.

Once your order was shipped from our warehouse, you will automatically receive the delivery note and the related invoice via email. In the delivery documentation, you will find the shipment details and carrier information to track your order.

sosoonestopshop does not offer express shipping as a standard. For one-time express shipping possibilities and rates,